Authorized representatives will have the following:
An ID badge
An authorized uniform
An official ID number
Things to look for when identifying an Authorized NorthStar Representative:
Sometimes our customers are misled by representatives from other companies or manufacturers and unknowingly enter into another contract while they are still under contract with NorthStar.
Here are a few examples of statements used by unauthorized personnel in attempt to mislead you:
1. "We are taking over for NorthStar in the area"
2. "NorthStar is no longer in business"
3. "We are here to upgrade your system..."
4. "We are with the manufacturer of your equipment"
5. "NorthStar has asked us to take over your account"
6. "We bought out NorthStar"
7. "Your system is outdated"
See what actual
customers have to say.
"Overall I loved my experience and the guys who helped me out. I would consider them friends now! And now I have a fantastic new alarm system that makes me feel safer when I'm by myself!"
"The technician was very easy to work with and explained everything. He made the new system very easy to understand and operate. He was very quick and cleaned up anything that was left over from the installation."
"I have nothing but great things to say about NorthStar Home. I've been with them over two years now and have never had any issues. I appreciate their excellent customer service and quick responses to any questions or concerns I've ever had. Keep up the good work!"
"Just got my system installed today and I must say I'm impressed! The sales rep was very honest about the sign up and prices and was very informative about the company. Our awesome technician came and installed everything and made me and my wife feel comfortable with our new system. Would definitely recommend NorthStar."