NorthStar’s high-definition video doorbell lets you enjoy new levels of security, control and convenience wherever you are in the world. Remotely check doorbell activity on the NorthStar Connect app and see, hear and speak to visitors at your door.
Viewing live video from your application is a simple process, this will allow you to see what is going on at your door when you are not home. To view live video from the Northstar Connect application, follow the steps outlined below.
Each Home will require a different motion detection setup to catch the events that you want to see, this is because of the location that the SkyBell is set up in. There are three different motion detection sensitivity options available, and you can tailor your SkyBell to give you a better user experience by adjusting these settings from the Northstar Connect application. To make sensitivity adjustments follow the instructions outlined below.
If you cannot view the SkyBell from the application, it is most likely because the camera has come disconnected from the WiFi in your home. First check the wifi connection by using your phone or computer connected to the WiFi to open a webpage. If the WiFi in your home is not working contact your internet service provider for assistance with the WiFi.
Reboot your WiFi router, you will do this by simply unplugging the router for about a minute, then plug it back in. Check the live view about 5 minutes after powering the router up to check for function.
If the WiFi is working properly try rebooting the skybell. If you do not know how to do this click HERE to see an article that will teach you how to reboot the skybell. [Insert link to how to reboot the SkyBell].
If you have rebooted the SkyBell and you still cannot view it from the Northstar connect application, contact our technical support department for further assistance.Contact Us
The Skybell has the ability to allow you to speak with visitors at your door through the SkyBell. To use this feature, follow the instructions outlined below.
On occasion, if the camera is not working properly, it may be necessary to reboot the SkyBell camera to allow it to reconnect to the network. This is an easy process to complete. To do so follow the steps outlined below.
You can view recorded videos of motion capture events or button push events. This is an easy process and will allow you to see a history of the visitors to your home when you were not there. To view these recordings follow the steps outlined below.
The Skybell can be customized to fit your personal needs. You can change the color of the LED light to make the looks match what you like. To do this, follow the steps outlined below. First, Make sure that the LED light is turned on. If you do not know how to do this, click HERE to see an article that will teach you how to turn the LED light on. [Insert link to how to turn on SkyBell LED].
Using the motion detection setting on the Northstar connect application, you can have your SkyBell capture recordings of your visitors throughout the day. To enable this feature follow the steps outlined below:
| AR E2010-0006
| AZ 18061-0
| CA ACO 6785
| DC 602515000003
| DE 15-174
| FL EG13000591
| GA 15001616
| LA F2295
| MD 107-1983
| MI 3601205827
| MN TS683502
| NM 369548
| NC 006034P3
| NV 0078791
| OK 1774
| PA PA109514
| SC BAC 12781
| TN 1496
| TX B18646
| UT 5025131-6501
| VA 11-9127
| WA NORTHAS90016