NorthStar’s high-definition video doorbell lets you enjoy new levels of security, control and convenience wherever you are in the world. Remotely check doorbell activity on the NorthStar Connect app and see, hear and speak to visitors at your door.
Viewing live video from your application is a simple process and will allow you to see what is going on at your door when you are not home. To view live video from the NorthStar Connect application, follow the steps outlined below.
Each home will require a different motion detection setup to catch the events that you want to see. This is because the location that the SkyBell is set up in differs. There are three different motion detection sensitivity options available, and you can tailor your SkyBell to give you a better user experience by adjusting these settings from the NorthStar Connect application. To make sensitivity adjustments follow the instructions outlined below.
If you cannot view the SkyBell from the NorthStar Connect application, it is most likely because the camera has come disconnected from the Wi-Fi in your home. First, check the Wi-Fi connection by using your phone or computer connected to the Wi-Fi to open a webpage. If the Wi-Fi in your home is not working, contact your internet service provider for assistance with the Wi-Fi.
Reboot your Wi-Fi router. To do this, simply unplug the router for about a minute, then plug it back in. Check the live view about 5 minutes after powering the router up to check for function.
If the Wi-Fi is working properly, try rebooting the Skybell. If you do not know how to do this, view our article titled "How to reboot the SkyBell camera".
If you have rebooted the SkyBell and you still cannot view it from the NorthStar Connect application, contact our Technical Support department for assistance. Contact Us
The Skybell has the ability to allow you to speak with visitors at your door through the camera. To use this feature, follow the instructions outlined below.
On occasion, if the camera is not working properly, it may be necessary to reboot the SkyBell camera to allow it to reconnect to the network. This is an easy process to complete.
You can view recorded videos of motion capture events or button push events. This is an easy process and will allow you to see a history of the visitors to your home. To view these recordings follow the steps outlined below.
The Skybell can be customized to fit your personal needs. You can change the color of the LED light to what you like. To do this, follow the steps outlined below.
| AR E2010-0006
| AZ 18061-0
| CA ACO 6785
| DC 602515000003
| DE 15-174
| FL EG13000591
| GA 15001616
| LA F2295
| MD 107-1983
| MI 3601205827
| MN TS683502
| NM 369548
| NC 006034P3
| NV 0078791
| OK 1774
| PA PA109514
| SC BAC 12781
| TN 1496
| TX B18646
| UT 5025131-6501
| VA 11-9127
| WA NORTHAS90016