What to do if a Lyric (SiX) Smoke Detector is beeping
If your SIX Smoke Detector is beeping, one of three is happening – it is going off due to a smoke alarm, thermal alarm, or the batteries are low. If the batteries are low and you are being alerted to it by the sensor chirping every 45 seconds, you will want to replace the battery in the sensor as soon as possible. If you do not know how to do this read the article titled "How to change the batteries in a Lyric (SiX) Smoke Detector".
Troubleshooting a Lyric (SiX) Smoke Detector loss of supervision
If a SIX Smoke Detector is showing a loss of supervision, this means that for whatever reason, the sensor is not being monitored by the alarm panel. To ensure that the sensor is being monitored properly perform the following troubleshooting steps.
Perform a Walk Test on the sensor. Test the sensor after placing the panel in Walk Test mode. If the sensor trips on the panel, it is being monitored. If not, further troubleshooting will be required.
If this sensor has a history of low battery, the battery may have died completely, and is no longer being monitored as it no longer has power. If this is the case, replace the battery in the sensor. If you do not know how to do this read the article titled "How to change the batteries in a Lyric (SiX) Smoke Detector".
Ensure that the sensor is within range of the panel. It needs to be within 150 feet of the panel, with minimal interference, (walls, doors, etc.) If signal strength is the issue, you can confirm that by performing a Go no Go test. If the Go no GO test fails, more equipment will need to be installed. Contact our Technical Support department for assistance.
If none of these reasons explain the loss of supervision of the sensor, you will need to contact our Technical Support department for assistance.
Moving / relocating the Lyric (SiX) Smoke Detector
If you need to move your Smoke Detector because of false alarms, or a remodel, you will need to contact our Technical Support department for assistance, as the Smoke Detector will need to be installed properly to ensure proper function. There are also some localities that require Smoke Detectors to be installed by a certified installer, in these cases a technician would need to be sent to move the Smoke Detector for you.
Testing false alarms on a Lyric (SiX) Smoke Detector
There are a couple of things that can cause false alarms on your SIX Smoke Detector, including smoke from cooking, steam from showers or baths, dust in the air from cleaning, or construction, even overspray from paint. If you are receiving false alarms on your Smoke Detector check that none of these things are present. If the Smoke Detector has been installed for an extended amount of time, you can also clean the sensing chamber of the detector by using a vacuum, or a can of compressed air. If you have checked all of these things, and you are still receiving false alarms on the smoke detector, contact Technical Support.