To test the Key Fob for proper function, follow the steps outlined below.
Press and hold the Arm Away button for 3 seconds, ensure the light on the Key Fob lights up, and ensure that the alarm panel arms in Away mode.
Press and hold the Disarm button for 3 seconds ensure the light on the Key Fob lights up, and ensure that the alarm panel Disarms.
Press and hold the Arm Stay button for 3 seconds ensure the light on the Key Fob lights up, and ensure that the alarm panel arms in stay mode..
You can also test the panic button on the Key Fob, in order to do this, it is best to contact our Technical Support department so that we can place the account on test, and verify that a signal is sent to the monitoring station.
If the buttons on the Key Fob are pressed accidentally this can cause the alarm panel to arm, or disarm, it can even accidentally set off a panic alarm. The Key Fob is most commonly accidentally activated when the it is stored in a pocket or purse, and pressure is put on the buttons. If this is happening locate the Key Fobs, make sure that the buttons are not being pressed, and also make sure that the buttons are not stuck.
If the Key Fob is sending a false alarm, first make sure that you are not accidentally pressing the panic button because the fob is in your pocket, or a purse, or something similar. After that, make sure that the panic button is not stuck. If none of these things are taking place, and the false alarms continue, contact Technical Support.
If your Key Fob is lost or stolen you will want to get it deactivated as soon as possible in order to maintain the security of your home. Please call Technical Support for assistance with deleting the Key Fob out of the panel.