If you ever receive a false alarm on your Carbon Monoxide Sensor, leave the home and contact our Technical Support department. The Carbon Monoxide Sensor is a life-saving device, and alerts from it need to be followed to ensure that your family is safe.
If your Carbon Monoxide Sensor is beeping, one of two things is happening, either it is going off due to a carbon monoxide alarm, or the battery is low. If the battery is low, and you are being alerted to it by the sensor chirping every 48 seconds, you will want to replace the battery in the sensor as soon as possible.
Loss of supervision on 2GIG Carbon Monoxide Sensor
If a Carbon Monoxide Sensor is showing a loss of supervision, this means that for whatever reason, the sensor is not being monitored by the alarm panel. To ensure that the sensor is being monitored properly, perform the following troubleshooting steps.
Perform a walk test on the sensor.
If this sensor has a history of low battery, the battery may have died completely, and is no longer being monitored as it no longer has power. If this is the case replace the battery in the sensor.
Ensure that the sensor is within range of the panel. It needs to be within 150 feet of the panel with minimal interference, (walls, doors, etc.) If signal strength is the issue, more equipment will need to be installed. Contact our Technical Support department for assistance.
If none of these reasons explain the loss of supervision of the sensor, you will need to contact our Technical Support department for assistance.