If you need to move your Smoke Detector because of false alarms, or a remodel, you will need to contact our Technical Support department for assistance, as the smoke detector will need to be installed correctly to ensure proper function. There are also some localities that require smoke detectors to be installed by a certified installer, in these cases a technician would need to be sent to move the Smoke Detector for you, so please contact us here.
If a 5808W3 Smoke Detector is showing a loss of supervision, this means that for whatever reason, the sensor is not being monitored by the alarm panel. To ensure that the sensor is being monitored properly perform the following troubleshooting steps.
Perform a Walk Test on the sensor. If the sensor trips on the panel, it is being monitored. If not, further troubleshooting will be required.
If this sensor has a history of low battery, the battery may have died completely, and is no longer being monitored as it no longer has power. If this is the case, replace the battery in the sensor. If you do not know how to do this, visit the help article "How to change the battery in a Honeywell Smoke Detector".
Ensure that the sensor is within range of the panel. It needs to be within 150 feet of the panel, with minimal interference, (walls, doors, etc.) If signal strength is the issue, you can confirm that by performing a Go no Go test. If you do not know how to do this contact our Technical Support department for assistance.
If none of these reasons explain the loss of supervision of the sensor, you will need to contact our Technical Support department for assistance.
If your smoke detector is beeping, one of three things is happening – either it is going off due to a smoke alarm, thermal alarm, or the battery has been low for 7 days. If the battery is low, and you are being alerted to it by the sensor chirping every 45 seconds, you will want to replace the battery in the sensor as soon as possible. If you do not know how to do this, visit the help article "How to change the battery in a Honeywell Smoke Detector".
There are a couple of things that can cause false alarms on your 5808W3 Smoke Detector, including smoke from cooking, steam from showers or baths, dust in the air from cleaning or construction, even overspray from paint. If you are receiving false alarms on your Smoke Detector check that none of these things are present. If the Smoke Detector has been installed for an extended amount of time, you can also clean the sensing chamber of the detector by using a vacuum, or a can of compressed air. If you have checked all of these things, and you are still receiving false alarms on the Smoke Detector, contact Technical Support.